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Getting Research Assistance

IM Library Help

You must turn on JavaScript in order to chat with a librarian.

Information and FAQs

If you are still having problems, please let us know. By email: libref @, phone: 338-1974, or select one of the other services listed on this page.

Text the Library

via text


Text a librarian to ask simple research and other library related questions. Standard text messaging charges apply. This service is offered when Research Assistance is available. See hours.

If you have problems and/or questions with this service email Jeff at, or call the Research Assistance Desk at 415-338-1974.


via email

Email Research Assistance

Send your question via email. Get an answer within 48 hours.

Person to Person

in person

Walk-In Research Assistance

Visit the Library's Research Assistance Desk during regular open hours. For more information, see Research & Instructional Services.

in person

Research Consultations

Make an appointment to meet with a librarian for in-depth help.


in person

Telephone Research Assistance

Call 415-338-1974 with quick questions.

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J. Paul Leonard Library, 1600 Holloway Avenue, San Francisco, CA 94132 - 415.338.1854 -
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