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Reserve Services Frequently Asked Questions (FAQ)

Where is Reserve Services?

Books and other materials on reserve for course assignments are located at the Book Checkout & Pickup Counter on the 1st Floor of the Library. Reserve materials are housed in a closed stack area (no browsing). Counter service is provided on a first-come, first-served, basis.

How do I Locate Readings put on Reserve?

Use the Library's InvestiGator menu. Choose either course name or instructor name for viewing your course reserve list. Personal copy materials can only be viewed from the Reserve Lists option of the InvestiGator menu.

How do I Checkout Readings put on Reserve?

To check out material, present the completed call slip(s) and your SF State OneCard ID at the reserve desk to the first available checker. Your checkout limit is 3 reserve titles, at one time, in the same subject area. However, you may request 3 titles in another subject as well. Checkout deadline is 15 minutes before Reserve Services closes. Only those borrowers, within the ropes of the checkout line at the reserve desk, will be served during the remaining 15 minutes. Return reserve materials directly to the reserve desk by putting them into the return drops located at the front of the desk. When Reserve Services is closed, materials may be returned to the 24-hour book drop to the left of the Library's main entrance.

For a schedule of Reserve Services's hours see the Library's Home Page or telephone 338-1841. Changes in library hours are posted at the Library entrances.

What are the Check Out Periods?

The check out periods for reserve materials are: 2-hours, 24-hours or 48-hours.

Reserve loans begin at the date/time materials are checked out. Reserve materials are due on the date/time stamped on the date due slip.

There is no Grace Period.

Can I Renew Readings put on Reserve?

Reserve materials may not be renewed.

What are the Fees for Overdue, Damaged or Lost Books?

You must note the date/time stamped on the date/due slip for each item checked out. To avoid overdue fees, return materials to Reserve Services by the due date/time.

Overdue Fees:

  • $1.00 per hour per item for hour-based loans ( 2-hrs & 24-hrs )
  • $1.00 per day per item for day-based loans (48-hrs )

The maximum fee per item is $25.00. Fees accrue only for the hours Reserve Services is open.

Damaged Book Fee: varies depending upon the degree of damage to the book.

Lost Book Fee: $60.00 ( Processing fee $20.00 and replacement fee $40.00)

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J. Paul Leonard Library, 1600 Holloway Avenue, San Francisco, CA 94132 - 415.338.1854 - libweb@sfsu.edu
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